The following are comments made by families we have cared for. No remarks are published without the consent of the families concerned.

"your presence was unobtrusive, yet your absence would have been awful"
"everyone was very friendly and sensitive"
"thank you for supplying my family with a very professional but friendly service"
"staff were smartly dressed and most courteous"
"everyone gave us first class service"
"all staff were friendly and helpful - nothing was too much trouble for them"
it was good to feel cared for at such a sad time"
“all very professional, a credit to your company”
“friendly, sympathetic and very efficient … very professional”
“very courteous and helpful”
“all staff were very kind and efficient”
“all members of staff went above and beyond all I expected of them”
“very professional, kind and helpful”
“excellent caring service at a difficult time”
“all very patient and understanding at such a difficult time”
“quiet, sympathetic and efficient approach”
“telephonists/receptionists were courteous and friendly”
“members of staff were very professional and immaculately dressed”
“very empathetic and reassuring to know we could ask questions at any time”

"Don gave a first-class service, he was sensitive, intuitive, compassionate and patient"
We were very impressed by Teri's attention to detail and her gift of explanation"
“David provided very human support throughout the whole process … other staff were most kind”
“Don’s helpful and sympathetic attitude eased a very stressful time”
"the support and guidance given by Terry was appreciated by us all"
Emma was very professional but also compassionate, understanding and guided us throughout very patiently.
“David handled arrangements in an understanding and professional manner”
“Teri has a good personality and a calming influence … very professional, informative and attentive”
"Terry was exceptional and conducted his service very professionally indeed"
"Terry was respectful, kind and most considerate"
“Terry very quickly put things into action … made me confident all was in control”
“Teri was professional and caring”
“David gave us faultless care, very meticulous and went out of his way to accommodate our wishes”
“David was very caring and professional, Penny was also a very caring lady” “Nothing but praise for the whole team” 

"all were very attentive and we were put at ease under traumatic circumstances"
"excellent service - personal but non-intrusive"
"attention to detail was excellent with all points covered more than adequately"
“very efficient and most accommodating”
“very delicately done”
“very gently dealt with … all discussed simply and clearly”
“ I appreciated the way the choice was left to me”
“call was very quickly followed up by a house visit”
“the options offered were suitably wide ranging in cost and style”
"All aspects were well explained"

“the funeral costs were reasonable and good value”
“I now realise how much detail goes into the whole process”
“very pleased with the service provided”
“very good value”
“we all felt that we got value for our money”
"No-one pushed us to spend more than necessary"
"I have no comparative experience"
"it is a sum of money we all need to be aware of"
"my first experience of this service - everything made clear on every point"

"We will always remember your attention with gratitude and affection"
"The dignity of this funeral was touching"
I thought the funeral home was quiet, intimate and respectful and the staff helpful and discreet
From our initial phone call through to the follow up call after the funeral the family were treated with courtesy, kindness and understanding by all members of staff whom we came in contact with. Also because our mum pre-arranged her funeral with Rose Chapel Funerals it made some of the decisions to make easier"
“a very big thankyou for the smooth running of my father’s funeral”
“your excellent handling of all the arrangements enabled us to cope with the grieving process”
“our wheelchair bound daughter was dealt with admirably”
“you give families like ours great confidence at a very difficult time … the service is very caring as well as efficient”
“thanks for the detailed and thoughtful service given by all staff involved … it is a great help in times such as these to have such efficency”
“Kingaroy Funerals took control without taking over, very highly recommended”
“I cannot fault the service. Absolutely everything was done professionally and with the utmost respect”
“my daughter and I felt great comfort from the compassionate way we were dealt with”
“from start to finish we have been astounded by how much you have done”
“ I was impressed by the attention to detail and the quality of the service”
“I wanted to do the best for my mother and I am glad I chose your company”
“could not fault the service, can't stress enough how reassuring and comforting everyone was”

Talk To Us

If you would like to speak to
us directly, call 24 hours,
7 days a week.

(07) 4153 3301